FAQ

Help center

Frequently asked questions

Quick answers about buying, installing, and getting support for our scripts. Cannot find yours? Just ask.

BuyingHow do I buy a script?

Open a product, choose any options, and press Add to cart. Check out through Tebex, our secure payment partner. You may be asked to sign in with your Cfx.re account so we can link the purchase to you.

BuyingWhich payment methods can I use?

Tebex shows the methods available in your region at checkout. This is typically cards, PayPal, and other local options. The final total is displayed before you pay.

BuyingWill I get a receipt?

Yes. Tebex emails a receipt with your order ID right after payment. Keep it, since we use the order ID to find your purchase if you need support.

BuyingCan I buy as a gift?

Ask us on Discord and we will help. We also sell gift cards in the store.

Using scriptsWhere do I download my script after paying?

Your Tebex receipt and the product page explain how to get access. If a product uses Cfx.re asset escrow, it shows up in your Cfx.re Portal under Granted Assets for the account you purchased with. Other products are delivered as a download.

Using scriptsDoes it work with VORP, RSG, or standalone?

Every product page lists what it supports. We sell Standalone, VORP and RSG scripts. If the framework you use is not listed, ask before buying.

Using scriptsWhat do I need installed first?

Dependencies are listed under Requirements on each product page, and the README inside the download has install steps. Always start the dependencies before the script in your server.cfg.

Using scriptsThe script will not start or shows errors. What now?
  1. Check your server console for the first red error line.
  2. Confirm every dependency is installed and started before the script.
  3. Make sure your framework and game build are up to date.
  4. Still stuck? Send us the console error with your order ID.
Using scriptsCan I change the config or translate it?

Yes. Config and language files are yours to edit. Protected (escrowed) code cannot be edited, but everything configurable is exposed in the config.

UpdatesAre updates free?

Yes. Updates to the product you bought are free unless the product page says otherwise. Watch the Updates section of the store for new versions.

UpdatesHow do I update a script safely?

Back up your current folder and your config first. Replace the files, copy your config values across, then restart the resource. Read the changelog in case settings were added.

SupportHow do I get support?

Use our Discord or email. Please include your order ID, your Cfx.re username, and the exact error from your server console.

SupportHow fast do you reply?

We aim to answer within 1 to 2 days. Complex problems may take longer, but we keep you posted.

SupportDo you do custom work?

Yes. Tell us what you need on Discord and we will quote it. Custom features, tweaks, and full scripts are all possible.

LicensingCan I use a script on more than one server?

One licence covers one live server or community (plus its test copy). For a second server, buy another licence.

LicensingCan I resell or share the script?

No. Sharing, leaking, or reselling is not allowed and can lead to your licence being revoked. See the Terms of Service.

LicensingCan I use it on a server that makes money?

Yes. Donations, priority queue, and similar are fine. You just cannot resell the script itself.

Payments & refundsCan I get a refund?

Often, yes. If something does not work as described and we cannot fix it, we refund you. The full details and the time window are on our Refund Policy.

Payments & refundsWho handles my payment?

Tebex. They process your card or PayPal payment and issue receipts. We never see your full card details.

Payments & refundsHow do I cancel a subscription?

Use the manage link in your Tebex receipt email, or sign in to your Tebex account. Cancelling stops future renewals. Your access continues until the end of the period you paid for.

Payments & refundsI was charged twice. What do I do?

Contact us right away with both order IDs. A duplicate charge for the same product is always refunded.

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Still have a question?

We are happy to help. Include your order ID and your Cfx.re username so we can find you fast.